Aptum Legal helps clients resolve their disputes more effectively through project-based fixed pricing; systematically assessing legal and commercial risk and effectively managing a path to resolution.
Director Nigel Evans has spent more than 11 years as a barrister, honing the skill of identifying, early, the issues that are critical to resolving a dispute. Nigel brings a desire to make meaningful change to the client experience and the way lawyers practise.
Nigel and I talk about:
1:44 we can’t create a better experience for clients unless we make a better experience for lawyers
4:09 trying to create a culture where people are challenging the way things are done
5:01 how Aptum live up to the culture code
5:35 creativity can be found in standardised processes
7:26 creating a team environment with no strict hierarchy
8:31 managing and measuring performance based on outputs and creativity, not time
9:40 a failing of OldLaw is the inability to analyse risk
11:34 how Aptum addresses it’s 5 objectives / founding principles
13:02 where technology comes in
15:37 innovation is just about meeting client objectives in new ways
16:41 what Aptum’s clients make of their new approach
18:37 what is “aligned pricing”
21:04 fixed price billing for litigation matters
24:45 running your own business and building a start-up is hard work!
26:26 Nigel’s parting advice – talk to people, be open and share what you’re experimenting with