Today’s guest is someone who is well and truly leading change in our profession. I’m joined by Priya Lele, Legal Operations Lead at Herbert Smith Freehills’ London office. Priya leads initiatives that drive innovation in legal service delivery, including new ways of working, process design and effective use of technology and automated solutions.  You may also know Priya as Chairperson and Co-founder of She Breaks The Law – a global network for women who lead disruptive legal innovation.   

Priya has such a wealth of experience and I could have spoken to her for hours! But with just 20 mins up my sleeve, I focused on how Priya and HSF are driving transformation and encouraging their clients to be strategic, value driven and efficient.  We also talk about She Breaks The Law – why it was formed and what plans are in store for the its future.   

Here’s the highlights:  

3:03 Ways HSF help clients to drive transformation  

Priya’s approach to process improvement – simple and design thinking led  

Flipping the switch to an innovation mindset 

11:08 Shifting the “more for less challenge” from a focus on cost to a focus on value  

13:54 Aligning your perception of value with your client’s perception of value  

15:17 She Breaks The Law  

17:06 SBTL goals – to break down silos and bring female professionals together and to change the narrative about women leaders in law to bring a positive focus   

20:24 What does the future hold for SBTL?  

26:00 Priya’s advice for someone who wants to do law differently: start with a change that will make maximum impact  

27:35 Look at people, process and value before you look for new technology 

Thanks to Legalite!  

This episode is brought to you by Legalite Horizons, a new model giving principal-level lawyers the platform to grow their practice while being fully supported.  Join a recognised, award-winning law firm with access to infrastructure and support. Best of all, you’ll get to keep the lions share of what you bill and enjoy complete freedom to run your practice the way you want. 


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