Today’s guest is someone who is well and truly leading change in our profession. I’m joined by Priya Lele, Legal Operations Lead at Herbert Smith Freehills’ London office. Priya leads initiatives that drive innovation in legal service delivery, including new ways of working, process design and effective use of technology and automated solutions. You may also know Priya as Chairperson and Co-founder of She Breaks The Law – a global network for women who lead disruptive legal innovation.
Priya has such a wealth of experience and I could have spoken to her for hours! But with just 20 mins up my sleeve, I focused on how Priya and HSF are driving transformation and encouraging their clients to be strategic, value driven and efficient. We also talk about She Breaks The Law – why it was formed and what plans are in store for the its future.
Here’s the highlights:
3:03 Ways HSF help clients to drive transformation
Priya’s approach to process improvement – simple and design thinking led
Flipping the switch to an innovation mindset
11:08 Shifting the “more for less challenge” from a focus on cost to a focus on value
13:54 Aligning your perception of value with your client’s perception of value
15:17 She Breaks The Law
17:06 SBTL goals – to break down silos and bring female professionals together and to change the narrative about women leaders in law to bring a positive focus
20:24 What does the future hold for SBTL?
26:00 Priya’s advice for someone who wants to do law differently: start with a change that will make maximum impact
27:35 Look at people, process and value before you look for new technology
Thanks to Legalite!
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