Podcast

Happy new year!

I’m kick-starting 2020 with a solo episode with my reflections from 2019 and some thoughts to start you on the right track with 2020.

The two themes that come to mind when I reflect on 2019 are collaboration and customers.

1:46 Collaboration and the power of asking

3:02 Customers – The Age of the Customer and the key to business success

As for 2020, here are 3 mindset shifts to think about that will set you up for the year:

4:36 Sell solutions, not time

Client’s don’t want to buy legal services. What they really want, is the result that your services help them to achieve. They want the outcome.  

6:35 Work hard once

Although we’re often described as a profession steeped in tradition and precedent, when it comes to knowledge management, we often let slip. We work with information, much of which is in our heads. What we don’t do so well is record that information in ways that let us use it time and time again.  

8:40 Find your niche

It seems counter-intuitive to design services that appeal to a small, specialised section of the population, but a narrow focus on core business sustains profit and growth.  

Got a question you’d like answered on the podcast? Get in touch here.

Links

Ready to simplify your business, escape the billable hour and do more of the work you love? Find out more about my coaching program Productise and Profit! or book a discovery call to learn how productised services can transform your business.  

My new book

it's time to do law differently
Podcasts
Listen now:
Want to be a guest on DLD?

Are you doing law differently and keen to share your story on the podcast?

Get in touch here

Newsletter sign up

Sign up for my weekly newsletter, sharing tips and tricks to help you simplify your business, escape the billable hour and do more of the work you love.