Change in any organisation doesn’t happen overnight. We don’t just flick a switch and suddenly arrive at the end point. Instead, transformation is a......
Ian spoke to his customers and learnt that they cared most about cost, communication and care, three basics that, surprisingly, can make for quite......
There are plenty of lawyers who want to change the way they practice law, but by far the biggest challenge they face is getting......
Tired of the traditional law lack of flexibility, and an experimenter at heart, Tina decided to join the global #4dayweek movement. She closes her......
What do you do when you’ve had enough of seeing the world through the TradLaw green-coloured glasses? You throw out the old way and......
This week I’m introducing you to one of my favourite topics – productised services! Productised services are a hybrid between products and services. They......
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